NOTES:

• Permanent employees successfully appointed to Meter Reader positions will relinquish their rights to their home position and will be unable to return to their previous position upon expiration of the term.

• This position may be responsible for both rural and urban meter reads and may require travel to other regions depending on changing work loads.

JOB SUMMARY:

The incumbent is responsible for reading meters accurately in a timely manner to meet billing cycle requirements. This position is accountable to the Meter Reading Supervisor (In-Scope).

KEY ACCOUNTABILITIES:

• Read meters and input figures accurately for the calculation and recording of electrical and gas consumption in accordance with monthly billing schedules.
• Efficiently organize the work associated with the position.
• Work alone and carry out assigned tasks with limited supervision
• Follow procedures for the daily operation and maintenance of the hand-held meter reading device.
• Accountable for monitoring, administering and recommending changes to meter read routes.
• Professional interpersonal skills including:

• Interacting with internal and external customers.
• Responding to and resolving customer concerns in a professional and timely manner.
• Treating customers professionally and providing excellence in customer service
• Establishing and maintaining harmonious working relationships with the public and fellow employees.

• Issuing and facilitating customer communications for meter access.
• Ensure the integrity of SaskPower’s service by identifying and reporting unusual circumstances or faulty service conditions and reporting to the appropriate department.
• Ensure the security of customer keys and access codes.
• Prepare required forms and reports.
• Practice and promote safe work habits.
• Follow applicable working alone policies.
• Read maps and navigate accordingly.
• May be required to work alone with limited supervision.
• Perform Hazard and Risk Assessments to determine an acceptable level of risk for situations such as, but not all inclusive:

• Driving conditions
• Weather conditions
• Condition that pose risk from animals
• Potential violence situations
• Undesirable indoor and outdoor conditions.

• Able to perform the following physical job responsibilities:

• Walk up to 6.5 hours per day
• Bend, stretch and climb in order to access meters.

• Perform other related and assigned duties as required.

KNOWLEDGE/SKILLS/ABILITIES:

• Must be able to perform the physical requirements of the position
• Must be able to work alone and carry out assigned tasks with limited supervision
• Must be able to read meters and input figures accurately for the calculation and recording of electrical and gas consumption in accordance with monthly billing schedules
• Ability to efficiently organize the work and make recommendations to change meter read routes as required
• Ability to cooperate and deal tactfully with others
• Ability to communicate effectively, both verbally and in writing
• Valid Class 5 driver’s licence